All orders are processed and prepared for shipping within 24 hours of the order being successfully processed online.
The Courier Guy typically collects the parcel from us within this 24-hour window.
Estimated Delivery Times:
Once your order has been collected by The Courier Guy, the estimated delivery times are as follows:
Area TypeEstimated Delivery TimeDomestic / Major Areas1 – 3 working daysRural / Outlying Areas(e.g., Farms, remote locations)3 – 6 working days
Returns & Refunds
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return if you have simply changed your mind.
Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Process: To start a return, contact us at admin@tek-zone.co.za.